Your team knows the moment something needs them
Booked jobs, hot leads, and emergencies reach the right person by text or email — with the summary attached, not just an alert.
Team Notifications
An AI answering the phone only helps if your people hear about the right things at the right time. Sarah notifies your team as events happen: an appointment booked, an emergency escalated, a transfer missed, a lead that asked for a human. Each alert carries the call summary, so it arrives ready to act on.
Routing is configurable by person and event type. The on-call tech gets emergency alerts, the office manager gets booking confirmations, the owner gets the daily picture — and nobody gets buzzed for spam, because filtered calls never trigger anything. Quiet by default, loud exactly when it matters.
How it works
- 01Choose which events notify which people, by text or email.
- 02Sarah sends the alert with the call summary attached.
- 03Your team acts on full context — or does nothing, confidently.
What you get
Alerts with context built in
A notification that only says missed call helps nobody. Sarah’s alerts include who called, what they needed, and what she already did about it, so the reader can decide in seconds whether to act now or let the booking stand.
The right person, not everyone
Notifications route by event and role — emergencies to on-call, bookings to dispatch, escalations to the owner. Your team stops ignoring a noisy group thread, because every alert a person receives is actually meant for them to handle.
Silence is a feature
Spam never notifies anyone. Routine calls that Sarah fully handled can roll into a digest instead of pinging in real time. The alert channel stays quiet enough that when it does fire, people actually look at their phones.
Team Notifications questions
Which events can trigger a notification?+–
Booked appointments, detected emergencies, failed transfer attempts, callers requesting a human, new marketplace leads, and completed follow-up steps, among others. You choose the set per person, so each teammate hears only about the things they own.
Do notifications go out for spam calls?+–
No. Calls filtered as spam are logged in the dashboard but never generate alerts. That separation is deliberate — the notification channel only carries events a human might act on, which is what keeps your team paying attention to it.
Can the owner just get a daily overview?+–
Yes. Real-time alerts and digest summaries are both available, configured per person. A common setup is instant alerts for emergencies and new bookings, plus a daily digest covering everything the line handled without needing anyone at all.
See team notifications live
Leave your number — we’ll demonstrate it on a real call with Sarah.
We’ll call you back with Sarah on the line — typically the same business day. No long-term contracts · Cancel anytime