Sarah247
Integrations / ServiceM8
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Sarah247 + ServiceM8

Native ServiceM8 connection: every answered call becomes a real job and client record.

Native integration

How it works

How the ServiceM8 + Sarah247 AI receptionist integration works

Every call gets answered, every caller gets qualified, and the result lands directly in ServiceM8 as a real job attached to a real client record. Sarah creates both through the native connection — no exports, no inbox of messages to re-type. Your job list fills itself while you stay on the tools.

Because the connection is built in, the details arrive clean: name, number, address, and what the caller actually needs, attached to the job your team schedules. After-hours and weekend calls stop being voicemails and start being work that is already sitting on the board when you open the app.

  • Answered call becomes a ServiceM8 client plus job automatically
  • After-hours and weekend calls turn into scheduled work
  • Job notes carry the caller’s details and request
FAQ

ServiceM8 questions

Is the ServiceM8 integration native?+

Yes. ServiceM8 is a built-in Sarah247 integration. Jobs and clients are created directly in your account through the native connection — no Zapier steps, no CSV imports, no manual re-keying. Connect once during onboarding and new calls start turning into jobs.

What information ends up on the job?+

The caller’s name, phone number, address, and a summary of what they asked for, captured during the qualifying conversation. Your team opens the job in ServiceM8 with the context already there instead of phoning the customer back to ask again.

Does Sarah handle after-hours calls too?+

Yes. Sarah answers 24/7, so a Saturday night emergency gets qualified and written into ServiceM8 the same way a Tuesday morning call does. You review new jobs in the morning instead of working through a voicemail queue.

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