Every where-is-my-driver call answered. Every new pickup captured.
Sarah answers your courier line 24/7 — new delivery orders, pickup scheduling, ETA questions — and books jobs to your calendar (e.g. Google Calendar) or CRM. Built for delivery operations where the phone rings hardest exactly when everyone’s driving.
Sarah calls you back live — hear her before you pay a dollar
From $350/month + 15¢/min usage · Cancel anytime
Couriers & Delivery: the phone problem
Status calls drown dispatch
Every delayed package becomes a phone call, and every phone call interrupts the routing work that prevents delays. Dispatch ends up spending the day explaining lateness instead of eliminating it.
New orders ring during peak runs
The customer with an urgent same-day delivery calls at your busiest hour — because that’s when everyone needs things moved. Unanswered, that job and its margin go straight to another courier.
ETA promises get made loosely
A rushed answer becomes a promise, and a missed promise becomes a lost account. Callers deserve clear, honest timing language — consistent on every call, not whatever a stressed dispatcher blurts out.
Hear Sarah on the phone
Real recorded conversations with US customers. Personal details are beeped out — everything else is exactly as it happened.
Incoming call → booked job
A customer calls in, Sarah qualifies the issue and books the appointment on the spot.
Contact & payment details
Sarah collects the details the office needs — no forms, no callbacks, no friction.
A live, natural conversation
Interruptions, questions, small talk — listen to how Sarah keeps it human.
Couriers & Delivery: a real call, handled
This is the shape of the conversation — triage first, details second, booking before the caller can dial a competitor. And it’s not a mockup: real recorded calls are right on this page.
- Takes new delivery orders 24/7
- Books pickups straight to your calendar
- Captures addresses, deadlines, and package details
- Sets clear ETA expectations on every call
- Routes urgent issues straight to dispatch
- Texts back every missed caller
Plays nicely with the tools you already run
No rip-and-replace. Sarah books into your calendar and writes into your CRM from day one.
Every feature. From $350 a month + 15¢ a minute.
AI answering service for couriers & delivery: how it works
An AI receptionist is software that answers your business phone with a natural, human-sounding voice — instantly, on every call, at any hour. Sarah answers your courier line 24/7 — new delivery orders, pickup scheduling, ETA questions — and books jobs to your calendar (e.g. Google Calendar) or CRM. Built for delivery operations where the phone rings hardest exactly when everyone’s driving.
Unlike a traditional answering service that takes a message for you to chase later, Sarah completes the job on the call: she handles takes new delivery orders 24/7, books pickups straight to your calendar, and books the appointment straight into your calendar or field-service software. Every conversation is recorded, transcribed and summarized, so your team starts the day with booked work — not a voicemail queue. Plans start at $350 per month plus usage from 15¢ per minute of conversation, with white-glove setup included and no long-term contracts.
Couriers & Delivery questions
Can Sarah tell callers where their package is?+–
She answers from what your team shares — service windows, timing policies — and captures the tracking or order reference for a fast, informed callback. She won’t invent a driver location; she gets the caller a real answer without tying up dispatch.
How do new orders reach my dispatchers?+–
Instantly, in the format you work in: booked to your calendar (e.g. Google Calendar), logged to your CRM, or texted to dispatch — with addresses, deadline, package details, and the customer’s number attached.
Can Sarah handle account customers differently?+–
Yes — regular accounts can get their own handling: greeted by name, routed to their coordinator, or booked under standing instructions you define. First-time callers get the full intake treatment. You set the rules once.
What does it cost?+–
From $350 a month plus 15¢ per minute of actual talk time — no setup fee, no contracts, no per-driver pricing. A booking call costs you cents; a missed one can cost the delivery and sometimes the account. That’s the comparison that matters.
Also built for
Put Sarah on your phones
Leave your number — the callback demo will already speak your industry.
We’ll call you back with Sarah on the line — typically the same business day. No long-term contracts · Cancel anytime