Tenants have emergencies. Offices have hours. Sarah has neither.
Sarah answers tenant, owner, and prospect calls 24/7, captures property, unit, and issue, separates true emergencies from routine requests, and escalates or books by the rules you set. Built for managers who’d rather sleep through the dripping-faucet calls.
Sarah calls you back live — hear her before you pay a dollar
From $350/month + 15¢/min usage · Cancel anytime
Property Management: the phone problem
Every tenant call sounds urgent
A dripping faucet and a burst pipe arrive with the same panic. Sarah asks the triage questions you define, separates true emergencies from routine requests, and escalates only what deserves 2 AM attention.
After-hours coverage is expensive
An answering service reads a script and an on-call staffer burns out. Sarah answers every after-hours call the same way, captures property and unit, and bills by the minute — only while actually talking.
Owners and prospects get buried
While tenant calls dominate the line, prospective renters and property owners also dial in — and they’re your growth. Sarah identifies who’s calling and why, then books tours or owner conversations without losing the thread.
Hear Sarah on the phone
Real recorded conversations with US customers. Personal details are beeped out — everything else is exactly as it happened.
Incoming call → booked job
A customer calls in, Sarah qualifies the issue and books the appointment on the spot.
Contact & payment details
Sarah collects the details the office needs — no forms, no callbacks, no friction.
A live, natural conversation
Interruptions, questions, small talk — listen to how Sarah keeps it human.
Property Management: a real call, handled
This is the shape of the conversation — triage first, details second, booking before the caller can dial a competitor. And it’s not a mockup: real recorded calls are right on this page.
- Answers tenant calls 24/7
- Captures property, unit, and issue
- Triage rules you configure
- Escalates true emergencies immediately
- Books tours for prospective renters
- Texts back every missed caller
Plays nicely with the tools you already run
No rip-and-replace. Sarah books into your calendar and writes into your CRM from day one.
Every feature. From $350 a month + 15¢ a minute.
AI answering service for property management: how it works
An AI receptionist is software that answers your business phone with a natural, human-sounding voice — instantly, on every call, at any hour. Sarah answers tenant, owner, and prospect calls 24/7, captures property, unit, and issue, separates true emergencies from routine requests, and escalates or books by the rules you set. Built for managers who’d rather sleep through the dripping-faucet calls.
Unlike a traditional answering service that takes a message for you to chase later, Sarah completes the job on the call: she handles answers tenant calls 24/7, captures property, unit, and issue, and books the appointment straight into your calendar or field-service software. Every conversation is recorded, transcribed and summarized, so your team starts the day with booked work — not a voicemail queue. Plans start at $350 per month plus usage from 15¢ per minute of conversation, with white-glove setup included and no long-term contracts.
Property Management questions
How does Sarah know what counts as an emergency?+–
You define it. Flooding, no heat in winter, lockouts, gas smell — whatever your escalation list says gets pushed to your on-call contact immediately. Everything else becomes a documented, non-urgent request waiting calmly in the morning queue.
Can she handle tenants, owners, and prospects on one line?+–
Yes. Sarah identifies who’s calling and why, then follows the right path: maintenance intake for tenants, a booked conversation for owners, and a scheduled tour for prospective renters. Each gets its own summary, so nothing lands in the wrong pile.
What does the maintenance team receive?+–
A structured summary the moment the call ends: property, unit, the issue in the tenant’s words, access notes, and a callback number. For emergencies, your on-call contact is alerted immediately instead of finding out at sunrise.
What does after-hours coverage cost?+–
Plans start at $350 a month plus 15 cents per minute of talk time, with no long-term contracts. You pay only when Sarah is actually on a call — a quiet night costs you nothing, which is hard to say about a flat-rate answering service.
Also built for
Put Sarah on your phones
Leave your number — the callback demo will already speak your industry.
We’ll call you back with Sarah on the line — typically the same business day. No long-term contracts · Cancel anytime