The front desk has a line. The phone keeps ringing anyway.
Sarah is an AI receptionist built for hotels, inns, and venues. She backs up your front desk on overflow and after-hours calls, answers common guest questions, and takes reservation and event inquiries with complete details.
Sarah calls you back live — hear her before you pay a dollar
From $350/month + 15¢/min usage · Cancel anytime
Hotels & Hospitality: the phone problem
The desk can’t do both
A front desk agent checking in a line of guests cannot also work the phone. Callers hit hold music, hang up, and book elsewhere. Sarah picks up instantly so neither guest gets shortchanged.
After-hours callers still want rooms
People plan trips at night, and a phone that goes to voicemail at 11 PM quietly hands the booking to the next property. Sarah answers around the clock and captures the reservation request on the spot.
Event inquiries need fast, complete intake
Weddings, retreats, and group blocks come in by phone with a dozen details attached. Sarah collects dates, headcount, and needs in one structured call, so your sales manager follows up with everything in hand.
Hear Sarah on the phone
Real recorded conversations with US customers. Personal details are beeped out — everything else is exactly as it happened.
Incoming call → booked job
A customer calls in, Sarah qualifies the issue and books the appointment on the spot.
Contact & payment details
Sarah collects the details the office needs — no forms, no callbacks, no friction.
A live, natural conversation
Interruptions, questions, small talk — listen to how Sarah keeps it human.
Hotels & Hospitality: a real call, handled
This is the shape of the conversation — triage first, details second, booking before the caller can dial a competitor. And it’s not a mockup: real recorded calls are right on this page.
- Backs up your front desk instantly
- Answers after-hours reservation calls
- Handles common guest questions
- Takes group and event inquiries
- Routes urgent guest issues to staff
- Logs every call with full details
Plays nicely with the tools you already run
No rip-and-replace. Sarah books into your calendar and writes into your CRM from day one.
Every feature. From $350 a month + 15¢ a minute.
AI answering service for hotels & hospitality: how it works
An AI receptionist is software that answers your business phone with a natural, human-sounding voice — instantly, on every call, at any hour. Sarah is an AI receptionist built for hotels, inns, and venues. She backs up your front desk on overflow and after-hours calls, answers common guest questions, and takes reservation and event inquiries with complete details.
Unlike a traditional answering service that takes a message for you to chase later, Sarah completes the job on the call: she handles backs up your front desk instantly, answers after-hours reservation calls, and books the appointment straight into your calendar or field-service software. Every conversation is recorded, transcribed and summarized, so your team starts the day with booked work — not a voicemail queue. Plans start at $350 per month plus usage from 15¢ per minute of conversation, with white-glove setup included and no long-term contracts.
Hotels & Hospitality questions
Does Sarah replace my front desk?+–
No — she backs it up. Your team keeps handling in-person guests and complex situations, while Sarah catches overflow, after-hours, and routine calls. The goal is simple: no caller ever hits voicemail because your desk was busy doing its job.
How do reservations actually get booked?+–
Sarah works with your calendar, booking system, or CRM. She captures dates, room preferences, and guest details, books where she has access, and hands complete reservation requests to your team where she doesn’t — always confirmed back to the guest by text.
What about a guest with an urgent problem at 2 AM?+–
You define what counts as urgent — lockouts, maintenance emergencies, safety issues — and Sarah routes those calls to your on-duty phone immediately. Everything else gets handled or logged politely, so the night stays quiet unless it truly shouldn’t be.
What does it cost?+–
You pay from $350 a month plus 15¢ per minute of actual talk time, with no setup fee and no contract. Compare that with the revenue of a single two-night booking that would otherwise ring out at midnight, and the math settles itself quickly.
Also built for
Put Sarah on your phones
Leave your number — the callback demo will already speak your industry.
We’ll call you back with Sarah on the line — typically the same business day. No long-term contracts · Cancel anytime