Half your calls ask the same three questions. Sarah answers all of them.
Sarah handles the flood of hours, wait-time, and directions calls, pre-registers arrivals, and frees your front desk for the patients actually standing in the room.
Sarah calls you back live — hear her before you pay a dollar
From $350/month + 15¢/min usage · Cancel anytime
Urgent Care: the phone problem
The same questions all day
Are you open, how long is the wait, do you take my insurance — every one pulls staff off registration. Sarah answers them instantly, on every line at once.
Peak hours bury the desk
Flu season fills the lobby and the phone at the same moment. The patients in front of you win, callers give up — and then they drive to a competitor.
Callers who never arrive
A caller who can’t get an answer about the wait just picks another clinic. A live voice that says come on in is the difference between a visit and a no-show.
Hear Sarah on the phone
Real recorded conversations with US customers. Personal details are beeped out — everything else is exactly as it happened.
Incoming call → booked job
A customer calls in, Sarah qualifies the issue and books the appointment on the spot.
Contact & payment details
Sarah collects the details the office needs — no forms, no callbacks, no friction.
A live, natural conversation
Interruptions, questions, small talk — listen to how Sarah keeps it human.
Urgent Care: a real call, handled
This is the shape of the conversation — triage first, details second, booking before the caller can dial a competitor. And it’s not a mockup: real recorded calls are right on this page.
- Hours, wait, and insurance questions answered
- Phone pre-registration before arrival
- Red-flag callers directed to 911
- Overflow answering at peak hours
- Directions and parking handled automatically
- Follow-up and recheck visit booking
Plays nicely with the tools you already run
No rip-and-replace. Sarah books into your calendar and writes into your CRM from day one.
Every feature. From $350 a month + 15¢ a minute.
AI answering service for urgent care: how it works
An AI receptionist is software that answers your business phone with a natural, human-sounding voice — instantly, on every call, at any hour. Sarah handles the flood of hours, wait-time, and directions calls, pre-registers arrivals, and frees your front desk for the patients actually standing in the room.
Unlike a traditional answering service that takes a message for you to chase later, Sarah completes the job on the call: she handles hours, wait, and insurance questions answered, phone pre-registration before arrival, and books the appointment straight into your calendar or field-service software. Every conversation is recorded, transcribed and summarized, so your team starts the day with booked work — not a voicemail queue. Plans start at $350 per month plus usage from 15¢ per minute of conversation, with white-glove setup included and no long-term contracts.
Urgent Care questions
What does Sarah do with a true emergency?+–
She follows your protocol. Chest pain, trouble breathing, and the other red-flag symptoms you define trigger an immediate, unambiguous direction to 911 or the ER — before anything else happens on the call. You set the list; she never improvises it.
Can she quote wait times?+–
She shares whatever your team publishes — a current estimate, a busy-or-quiet status, or simply your hours — and what she says updates whenever your staff updates the source. She never invents a number you didn’t give her.
Does this replace our front desk staff?+–
No — it un-buries them. Your team keeps doing registration, triage support, and in-person care; Sarah absorbs the phone volume that currently interrupts all of it. Most clinics start her on overflow and after-hours lines first.
How fast can we go live?+–
Onboarding is a working session, not a project: your locations, hours, insurance list, escalation rules, and approved answers. There’s no setup fee and no contract — you can start on your overflow line and expand when it proves itself.
Also built for
Put Sarah on your phones
Leave your number — the callback demo will already speak your industry.
We’ll call you back with Sarah on the line — typically the same business day. No long-term contracts · Cancel anytime